FAQs
Do I need a referral to see a psychologist?
1
No, you do not need a referral to attend privately. However, if you would like to access Medicare rebates, you will need a valid referral and Mental Health Treatment Plan from your GP, psychiatrist, or paediatrician.
How experienced are your psychologists?
2
Our clinicians are experienced, registered psychologists who bring a depth of knowledge and care to their work. We are committed to thoughtful, evidence-based practice, and all clinicians engage in ongoing supervision and professional development to maintain high standards of care.
How many sessions will I need?
3
This varies depending on your needs and goals. Some people attend for a short period, while others engage in longer-term therapy. This can be reviewed together over time.
How often will I attend sessions?
4
Sessions are usually weekly or fortnightly to begin with, and may become less frequent as progress is made.
Do you offer telehealth appointments?
5
Yes, we offer telehealth sessions via secure video platforms. These appointments are suitable for many clients and offer flexibility when attending in person is not possible.
Is what I say in therapy confidential?
6
Yes, therapy is confidential. There are some legal and ethical limits to confidentiality, which your psychologist will explain at your first appointment.
How do I make an appointment?
7
You can make an appointment by contacting our reception team via phone or email. We will guide you through the process and help match you with a suitable clinician.